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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Jean Aiken

Jean Aiken

July 24, 2024

5  out of  5
rating by Jean Aiken
"The team at the Laura Maloney State Farm Office are truly exceptional. Jean is a true professional and has helped me on many occasions going above and beyond. Highly recommend 👏👍"
We responded:
"Thank you so much for your kind words. I will pass them on to Jean. It is our goal to make our clients feel supported and appreciated. I so appreciate your continued loyalty over the decades and I’m grateful to be your State Farm Insurance Agency of choice in Manhattan Beach! "
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Quan Tran

April 29, 2024

5  out of  5
rating by Quan Tran
"This insurance agency is great, we've been w/them for over 20+ years at least. Always the best deal w/the best customer service(Talking about "Jean"). I believe they are (were) last of the Mohicans to actually insure our jewelry and such. Overall, very responsive and makes things so much easier when something doesn't go right. Definitely recommend, because I haven't switched insurance companies/(office) yet. :))"
We responded:
"This is so great to hear. Thank you for the nice review and for your customer loyalty. Such an awesome compliment to be your State Farm agency of choice in Manhattan Beach for over 2 decades. We’re very happy to provide for your insurance needs, and thank you for the shout out to Jean. She is the best!! "
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Seth Brubaker

April 12, 2024

5  out of  5
rating by Seth Brubaker
"They're really the best! Always helpful and QUICK!"
We responded:
"Thanks so much for taking the time to share your experience with dealing with my office. We strive to be the best, and it’s very cool when a customer agrees. Happy to hear we are also still quick after 3 decades in the insurance business. :) "
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Susan Chen

April 12, 2024

5  out of  5
rating by Susan Chen
"Whenever I have an insurance question, Jean is always there with the information I need. This local office has been helping us for many years for all our house and auto insurance policies. They are the BEST!!!"
We responded:
"Thank you so much for your kind words, and for taking the time to write a review for my Manhattan Beach State Farm insurance agency. I am very grateful to have earned your home insurance and auto insurance business over the years. I am pleased to hear about your experience with Jean’s responsiveness. She has been an integral part of my team for almost 2 decades. Looking forward to being your insurance agency of choice for the next two decades! ;)"
Profile photo of Lyz Vogel Brown

Lyz Vogel Brown

April 9, 2024

5  out of  5
rating by Lyz Vogel Brown
"Laura Maloney has managed my State Farm account for many years and I can’t say enough good things. I’m always greeted with a “smile”. I obtain clear explanations of my insurance options and questions. It’s always fun to chat with Jean as well."
We responded:
"THANK YOU!!! This is so great to hear. My marker of success is happy, repeat customers. We love what we do and I'm happy our smiles reflect this. It is the best compliment we can receive when you renew your policies year after year. I'm grateful to be your State Farm Insurance Agency of choice in Manhattan Beach, CA. It has been my pleasure to have served your insurance needs. Insurance can be complex and confusing, so I'm particularly happy that we are communicating effectively. And I love that chatting with Jean is fun. I agree. :)"
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Art

March 24, 2024

5  out of  5
rating by Art
"I have been with Laura Maloney's State Farm agency for 8 years, and I'm very happy with their service. They provide me with Auto, Home, Life, Umbrella, and Earthquake policies. In particular, I interact regularly with Jean Velona. Jean is very responsive, helps me update my policies as our family's needs changed, and also helped me find ways to save money. Thank you!"
We responded:
"Thank you Art for your glowing review. Many insurance agents can successfully write a policy, but I consider it the highest compliment when a policy renews. Especially for so many years. I’ll be sure to pass on your kind words to Jean. I’m sure it will make her day as well. I’m so happy to have earned your Auto Insurance, Home Insurance, Life Insurance,Umbrella Insurance and Earthquake Insurance business, and to be your agency of choice in Manhattan Beach. "
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Nancy Mitchell

March 2, 2024

5  out of  5
rating by Nancy Mitchell
"Thank you Jean, for once again, providing EXCELLENT customer service!! Your courteous attitude and professional knowledge have been key to continuing with State Farm to meet my auto and home insurance needs. I'm not the only Mitchell who feels this way. Three other family members have been insured for decades through Laura Maloney State Farm services. Thank you!!"
We responded:
"Thank you so much for your kind words about Jean and my Manhattan Beach State Farm Insurance Agency. We are thrilled to hear about your appreciation for the service my office provides. So happy to be your and your family’s Auto Insurance and Homeowners Insurance agency of choice. Clients like you make customer service a breeze. The best compliment of all is a happy, decades long customer renewing their policies. "
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William Bragg

March 2, 2024

5  out of  5
rating by William Bragg
"Great small town customer service. Have been a customer for more than 20 years and have always been happy with rates and service. Thank you!"
We responded:
"What a great way to end the week! Thank you William first and foremost for your loyalty of 20 years. So cool. And second, loving your reference to “small town customer service.” That is my number one professional goal. Great to see it’s noticeable. Thank you for the review. "
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Poppy Powers

February 28, 2024

5  out of  5
rating by Poppy Powers
"We have been with State Farm for over 40 years and have always been happy with their customer service. Jean has especially been helpful to me in more recent years. We have multiple buildings and autos insured with State Farm. Jean is available to answer my questions and we always feel taken care of after a phone call. Jean does a great job at explaining the policies!"
We responded:
"Wow! Thank you for being a loyal State Farm customer for 4 decades! I really appreciate your review and am pleased to be your Auto Insurance and Fire Insurance agency of choice at my Manhattan Beach State Farm agency. I’m also thrilled to have Jean on my team and will pass on your feedback to her. She’s the best!!"
Profile photo of Phil Wagner

Phil Wagner

February 27, 2024

5  out of  5
rating by Phil Wagner
"Love dealing with this State Farm outlet. Laura and Jean are really great to deal with and that’s why I’ve been with them for nearly 20 years!!!! They get the job done so well and it’s ALWAYS service with a smile!"
We responded:
"Phil, we love dealing with you on your insurance needs and customers like you are why we smile! So many years of renewing and writing insurance policies for you is the ultimate compliment. Thank you for such a kind review and for making us your State Farm Agency of choice in Manhattan Beach. 20 years down... 20+ years to go! ;)"
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John Li

February 27, 2024

5  out of  5
rating by John Li
"Laura's team provides outstanding consultation to insurance needs. They are great at sharing both pros and cons to questions to help make the best possible decisions. There is no hard sell or upsell, just unbiased advice and insights. Jean is incredibly customer focused, respond quickly to emails or phone calls, and expediently execute requests in a very timely fashion. Their service and care for our insurance needs has been top notch for more than 25 years."
We responded:
"Thank you, John, for your very detailed review. I really appreciate the time and thought that went into providing insight into exactly what we are doing well. I've been honored to have earned your business all these years and remain your State Farm Agent of choice In Manhattan Beach. As you mentioned, Jean is a gem in customer service. She could write the book on it! Very grateful to have had her on my team almost as long as I've had you as a customer. Here's to another 25 years of top notch service from my agency to you."
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Sparrow

February 19, 2024

5  out of  5
rating by Sparrow
"We have been clients for about 20 years and have insured a few vehicles along the way. Client service is ALWAYS great; Jean is very knowledgeable and is on top of any & all requests/questions/changes."
We responded:
"Thank you for taking the time to write such a glowing review. It really means a lot when such a long time customer is continually WOWed by our service. It’s easy to write a policy, but the ultimate compliment is when clients renew their policies year after year. Thank you for the shout out to Jean. She’s worked at my State Farm Agency in Manhattan Beach almost as long as you’ve been our client. She is the rockstar of insurance and I’m so grateful to have her on my team. After so many years, I’m happy to remain your insurance agency of choice for your auto insurance needs. My best to you and yours. "
Profile photo of Steve Collins

Steve Collins

February 9, 2024

5  out of  5
rating by Steve Collins
"Great service!"
We responded:
"Greetings from your State Farm Agent in Manhattan Beach, CA. Just wanted to thank you for taking the time to review my agency. I really appreciate your kind words and your customer loyalty over the years that I’ve been your agency of choice. My best to you and your family. "
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Ken Brenan

February 7, 2024

5  out of  5
rating by Ken Brenan
"As a client with decades of service Laura has chose her team well and is very responsive. I have had vehicle issues and accidents that were taken care of by State farm directly but this agent was always on top of what was going on. I could not recommend an agent, nor the company that they represent, more than Laura Maloney and her team."
We responded:
"Ken, this is such a cool review. You just made my day. My team is sure pleased as well. I’m sitting here at my desk in Manhattan Beach and looking back at our file notes, you’ve been with my agency almost back to day one! I’m so grateful to you and your family for all the years of client loyalty. Means a lot to us. Delighted to have been your State Farm Agency of choice over the decades. And thank you for taking the time to write a review."
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Stephanie Baty

February 2, 2024

5  out of  5
rating by Stephanie Baty
"I have been a client of State Farm Laura Maloney’s office since the early 90’s and I have always been treated with the best customer service from her staff… Jean is the best, and very quick to get back to you to resolve any issues you might have. I highly recommend her office."
We responded:
"Hello Stephanie, a big thank you from your Manhattan Beach State Farm Agent. Really appreciate your time and your kind words. Everyone knows that insurance can be boring and wrought with issues, but at my office, our goal is to make sure your experience with my office shows our exuberance, enthusiasm and gratitude for you, our delightful customer. Thank you for the flattering review, and for our decades as your insurance agency of choice. And I agree, Jean is the best! :)"
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Troy Thompsen

February 1, 2024

5  out of  5
rating by Troy Thompsen
"I have been a client for over ten years and highly recommend Laura Maloney and her team. Good advice, great service, professional but fun staff."
We responded:
"Troy, this is such a wonderful review. I love that we are all these things, and fun. Customers like you make it fun. I’m happy to have served your insurance needs with professionalism and flair from my Manhattan Beach State Farm Agency. Thank you for taking the time to write this review. Looking forward to many more years as your State Farm agent."
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Alan Nitzberg

January 29, 2024

5  out of  5
rating by Alan Nitzberg
"Excellent customer service. Always there when I need something. They actually answer the phone!! And email requests are handled promptly. Thanks, Jean"
We responded:
"Alan, thank you so much for taking the time to give my office a review. We are always happy to answer the phone and find a wonderful client like you calling us. Thank you for continuing to allow us to serve your insurance needs over the many years. We are happy to be your State Farm Agency of choice. And Jean says thank you for the compliment and you’re welcome! "
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Dave Forrest

January 26, 2024

5  out of  5
rating by Dave Forrest
"Very personalized service which is truly valued these days."
We responded:
"Thank you Dave for your kind mention. Remarkable customer service is my top priority and #1 goal. I’m glad it’s noticed by my customers. You have been a valued client for so many years. I’m grateful to have continued to earn your business at my State Farm Agency. Your feedback is invaluable as you have so many years of experience with my office. Thank you for your continued support and for taking the time to give me a review. "
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Gary Hodges

January 25, 2024

5  out of  5
rating by Gary Hodges
"Jean is always friendly, professional and always take care of business"
We responded:
"Gary, thank you for your kind words about Jean. I am so grateful to have her on my team for almost 2 decades. She sets the tone in my office in providing personal and professional service to all of our State Farm Auto Insurance and Fire Insurance customers. I appreciate your words as you have been with my agency for so many years. Insurance can be challenging at times, and my number one goal is to make every encounter with my agency a positive one. My best to you and yours, always. Thank you for taking the time to provide my agency with a review. Much appreciated."
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John Dickinson

January 22, 2024

4  out of  5
rating by John Dickinson
"The staff have been consistently responsive to my needs."
We responded:
"I am so happy to hear this John. Means a lot from a customer who has been with my office for decades. My agency is all about providing quality customer service for all of our State Farm policyholders. Auto and Homeowner's Insurance issues can become very complex at times, and it is my pleasure to provide responsive, competent service to help navigate. Thank you for taking the time to provide my office with a review."
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Mike Dunn

January 17, 2024

5  out of  5
rating by Mike Dunn
"We've used Laura for our insurance needs for over 20 years and have been extremely satisfied. Laura and Jean are helpful and responsive. We couldn't be happier."
We responded:
"Thank you for sharing your experience. After 2 decades, you have a thorough perspective! I am grateful that you’ve trusted your State Farm insurance policies to us, and I’m so happy that we’ve earned your business. We enjoy doing business with you. You make it easy and I’m looking forward to continuing to be your agency of choice for decades to come. "
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Jeremy Clarke

January 12, 2024

5  out of  5
rating by Jeremy Clarke
"I've been a customer for 10 years!"
We responded:
"Thank you for your support and for taking the time to provide us with a 5 star review. As your decade long State Farm Agency, our goal is to provide you with the kind of service that keeps you wanting to deal with us for your insurance needs for decades to come. As we enter into our 3rd decade providing insurance from our location in Manhattan Beach, we are grateful for customers like you that make the insurance business fun and rewarding. "
Profile photo of Darrow Atkins

Darrow Atkins

January 12, 2024

5  out of  5
rating by Darrow Atkins
"Jean and Laura consistency go above and beyond in providing exemplary customer service. Thank you ladies for always addressing our home and auto needs. Regards Darrow and Judy Atkins"
We responded:
"Thank you so much for your kind words, and for taking the time to write a review. I am honored to have been your State Farm Insurance Agent over the decades! It has been our pleasure to address your home insurance and auto insurance needs throughout the years. We are fortunate to have earned your business, and I'm so happy that we have gone above and beyond to provide you with the type of service you deserve. That is my number one goal. Insurance is our passion and that's because of clients like you. All the best to you going forward, and we look forward to serving your insurance needs for decades to come."
Profile photo of Jordan Wettstein

Jordan Wettstein

January 11, 2024

5  out of  5
rating by Jordan Wettstein
"Great business and super responsive and helpful always!"
We responded:
"Thank you for taking the time to give us a 5 star review. I have built my agency on responsiveness, professionalism, and helpfulness, to be provided with every call/visit and email. It is very rewarding to hear that our philosophy is well received by our auto, fire and life insurance customers throughout California. "
Profile photo of Dora Salazar

Dora Salazar

January 11, 2024

5  out of  5
rating by Dora Salazar
"I highly recommend Laura Maloney and Jean Velona with state farm. I have been with them for more than 5 years and they have been really nice. They will respond to your questions in a timely manner. I am happy with their service."
We responded:
"Customers like you are the reason why Jean & I love this business. Thank you for taking the time to give us a review. We appreciate the feedback. Although my office is located in Manhattan Beach, California, we have been providing auto insurance, fire insurance, and life insurance throughout the state for over 3 decades, and counting. We look forward to expanding into other states in 2024. "